FREQUENTLY ASKED QUESTIONS:
Q: What carpet cleaning
process do you use?
A: We use the hot water extraction method
commonly called "steam cleaning".
This allows us to clean your carpets with child and pet safe
solutions, heat, and steam to break
down the oils, grease, and dirt that makes its way into your
floors. This process also extracts as we go, so that there is not
a lot of moisture left in your flooring to allow for a faster dry.
How often should I have my carpet professional cleaned?
A: This can vary depending on how many adults,
children and pets live in your home. You should have your carpet
cleaned once every 6 to 12 months on average.
Q: Can we walk on the
carpet right after it’s been cleaned?
A: Yes, but we recommend that after your carpet
is cleaned you do allow for some dry time. If you choose to walk
on your freshly cleaned carpet, make sure you wear footwear
(slippers, socks, shoe covers, shoes are O.K. if bottoms are
clean). It is also very important that you are
careful not to slip when walking from damp carpet to hard
Q: How far in advance
should I make my appointment?
A: Stainmasters of Las Vegas Carpet Cleaning can often provide same day service if necessary
however, the sooner you make your appoint the better. Our business
is busiest towards the end of the month when most move-out's
occur. By scheduling in advance your desired appointment time will
Q: How often should I
vacuum my carpet?
A: You should vacuum your carpet at least once or
twice a week. Vacuuming frequently can actually give your carpet
long life by not allowing dirt and grime to get deep into
the fibers and between the carpet and padding that can actually wear
carpet faster especially in high traffic areas. In this instance more is
Should I have my carpet protected?
with protector by
Stainmasters of Las Vegas Carpet
will stay clean up to two to three times longer
than similar untreated carpeting.
Also, uneducated, uninformed, and
sometimes downright unscrupulous carpet cleaners use harsh
chemicals on the carpet in order to clean it faster.
This will strip the carpet's built in protection and without
protection your carpet will become dirty at a much faster rate and be
Q: How long does it take the carpet to
dry after cleaning?
A: It should take about 2 to 4 hours to dry your
freshly cleaned carpet, but it can dry faster with ample air
circulation and moisture ventilation. Carpet dries on the same
principle as your clothing, the more air the faster. So if weather
permitting open windows, turn on vents to air, ceiling fans and
portable fans are a great idea also.